Your studies as conversations
Easily create your online forms and launch your studies on Facebook, Twitter, Linkedin, by email or as conversations.
Create confidential questions
Enrich the conversation with respondents by integrating confidential questions or switch to the right channel at the right time of the study.
Technologies adapted to each level of conversation
Enrich the conversation with respondents by integrating confidential questions or switch to the right channel at the right time of the study.
Chatbot
We create chatbots which will allow you to better question your customers on social networks or to activate a function integrated into the online questionnaire in order to reinforce the conversation with the respondent.
Chatbot IA
We are developing questionnaires which, depending on the learning rules, make it possible to adapt the questions to the profile of the respondents according to the responses.
API with your CRM
In order to ask questions with a minimum of on-board information on the respondents, we integrate our forms with all CRMs on the market, via our APIs.
Virtual assistant
On certain questionnaires, we offer telephone assistance that can intervene on a question or switch entirely to telephone support, in order to encourage discussion with a researcher or consultant.
A steering dashboard
Easily manage your studies with a dashboard, measure the responses, keep the history.
With Automatic Chart, create shareable visuals and communicate
Automatic Chart allows you to create standard images associated with your studies.
A CRM solution for your studies
Transform your studies, your customer feedback into a CRM solution with our ID-client solution
Who is our solution for?
To Marketing Directors
Who wish to carry out studies, satisfaction surveys and who wish to use our services to anticipate the requests and projects of their customers after this Covid-19 crisis.
To VSE / SME Managers
Who wish to interview their customers 3 or 4 times a year, measure their satisfaction and understand their expectations, particularly in terms of digital transformation.
To Study Managers
Who wish to have a simple study solution in addition to their business software, to carry out rapid studies on small samples and engage in real conversations.
At the CIO, CTO
Hosted on AWS, Spoking Polls offers all the guarantees of a solution that can be integrated into your past investments in the field of CRM and marketing automation, via our APIs.
They trust us
